Shipping policy
Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email, followed by a tracking number once your order ships.
Estimated delivery
- United States & Canada: 7–12 business days
- Europe & United Kingdom: 7–14 business days
- Australia & New Zealand: 9–16 business days
- Rest of world: 10–20 business days
Delivery windows are estimates and may be affected by carrier delays, customs, holidays, or weather.
Tracking
Track your order anytime using the link in your shipping email or our [ track-your-order page ]. Allow 2–4 days for tracking to begin updating after dispatch.
Customs & duties
Some international orders may be subject to import duties or taxes set by your country. These are the recipient's responsibility and are not included in our prices.
Lost or delayed packages
If your order hasn't arrived within the maximum window above, email contact@thegalaxyfoldcase.com and we'll open an investigation with the carrier and make it right.
Wrong address
Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided by the customer.